The 2026 Year-End Wrap-Up: Payment Trends & What’s Ahead

Thursday, December 17

3:00PM-4:00PM Eastern (12:00 PM-1:00 PM Pacific)

Event Type

Webinar

Description

How did changing customer expectations, affordability concerns, and payment preferences impact contractors in 2026?

In this year-end session, Matt and the OPTIMUS team will look back at the trends, challenges, and opportunities that shaped how contractors helped customers move forward with the work they needed. The team will share key lessons from 2026, real-world examples, and the payment strategies that helped contractors protect sales opportunities and deliver a better buying experience.

We’ll also look ahead to 2027 and discuss what contractors should be preparing for as customer expectations continue to evolve.

Join us for a practical recap of 2026 and take away insights you can use to strengthen your sales and payment strategy in the year ahead.

Complimentary Registration

Presenters

Matthew Bratsis

Sr. Vice President, International Operations and Finance Solutions (EGIA)

As Sr. Vice President of International Operations and Finance Solutions, Matthew is responsible for all lending and finance operations within EGIA. As the founder and creator of OPTIMUS, Matthew used his 30+ years of experience in the industry, his understanding of the contractor process, and a non-stop creative passion to streamline and simplify payment solutions for virtually every contractor. Working directly with lending and affiliate partners, Matthew and his team strive to develop cutting-edge payment and promotional offerings for EGIA’s vast contractor base across all of North America. Soon, Matthew and his team expect to branch out across the big pond, looking towards Australia and other international markets.

After attending Virginia Commonwealth University,  with a B.S. in Psychology, Matthew started his journey in finance and customer experience in 1995. He began at American General Finance, followed by stops at Equity Lending, Greensky and Renovate America.

Jeremy Chandler

Western Regional Manager, OPTIMUS

For the past 20 years, Jeremy has helped contractors all over North America gain access to the industry’s best financing programs and provided hands-on training so that they’re prepared to offer flexible payment options to homeowners. This has helped thousands of contractors increase close rates, maximize results on every opportunity, and made high efficiency systems much more affordable. As National Senior Manager of Strategic Partnerships, Jeremy helps enroll and train Contractors and Manufacturer reps on the OPTIMUS Financing program.

Jeremy is well-experienced in all areas of financing for the HVAC industry and takes pride ensuring that Contractors are comfortable and confident offering these options to their customers. He is proud to work at EGIA knowing that the non-profit contractor network is able to provide home service contractors with access to the industry’s top financing and business training programs. One of the many reasons Jeremy loves OPTIMUS is the consumer experience it provides both Contractors and homeowners by always delivering a “yes” during the all-important credit decision process. Eliminating “no’s” while providing the easiest process and prime-subprime options all with one soft credit pull.

When not working, Jeremy enjoys outdoor activities with his family like camping, hiking, attempting to golf, or out drifting in his supercharged Nissan 240sx.