Scaling Your Business While Avoiding Burnout
Thursday, July 23
3:00PM-4:00PM Eastern (12:00 PM-1:00 PM Pacific)
Event Type
Webinar
Description
Most small business owners start their business for financial gains and freedom to be their own boss. However, as a company grows and become more profitable the demands and challenges can quickly become overwhelming. So how can you navigate this journey without running yourself into the ground?
In this episode of Matt Chatts, Matthew Bratsis and the OPTIMUS team sit down with Roslyn Fitzgibons, Owner of Moxie, and Contractor University Business Coach, Joel Torma, to discuss how contractors can grow their business without having to work 24/7. They break down how to hire the right people, empower your team to make confident decisions, introduce financing as part of a stronger customer experience and shift from constantly working in the business to leading the business.
Presenters
Matthew Bratsis
Vice President, Contractor Services
As Vice President of Contractor Services, Matthew is responsible for all lending and finance operations within EGIA. As the founder and creator of OPTIMUS, Matthew used his 30+ years of experience in the industry, understanding of the contractor process and non-stop creativity to streamline and simplify payment solutions for virtually every contractor. Working directly with lending and affiliate partners, Matthew and his team strive to develop cutting edge payment and promotional offerings for EGIA’s vast contractor base. In addition, Matthew leads EGIA’s business development strategy, as well as the design and implementation of finance training content.
After attending Virginia Commonwealth University, majoring in Psychology, Matthew started his journey in finance and customer experience in 1995. He began at American General Finance, followed by stops at Equity Lending, Greensky and Renovate America.
Joel Torma
Business Coach, Contractor University
Joel is 4th-generation in the HVAC industry, helping contracting businesses improve profitability, strengthen operations, and drive sustainable growth. With 30+ years in HVAC, home services, and franchise operations, he brings a deep understanding of both field operations and executive-level strategy.
Joel spent five years as a Franchise Business Coach with Aire Serv, supporting 40–60 franchisees and earning Franchise Business Coach of the Year. He also served in operational leadership roles in his family’s HVAC business and Dring Heating & Cooling.
An EPA-certified HVAC technician, Joel pairs real-world field experience with proven coaching systems that help contractors grow with clarity and confidence.
Roslyn Fitzgibbons
Owner & Coach, Moxie Project & Productivity Coaching
Roslyn Fitzgibbons is the co-founder of Eco Plumbers and the Eco University Trade School. For over 19 years, she helped scale the business from $0 to $95M, leading initiatives across HR, training, administration, process development, acquisitions, and greenfield launches. She is a Lean Six Sigma Black Belt, an Annual Planning facilitator, and a respected operational leader known for transforming workflows and strengthening culture. Roslyn brings deep, front-line experience helping companies hire smarter, train better, and grow faster in her new role as Owner of Moxie Project & Productivity Coaching