Understanding Consumer Expectations to Define and Improve Your Customers’ Experience
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Matt Chatts
Author: | April 17th, 2025

Understanding Consumer Expectations to Define and Improve Your Customers’ Experience

April's episode of Matt Chatts is now available to stream!

This month, the team sat down with Josh Koplin from Eden to explore the latest trends shaping the industry and what consumer expect. Gain valuable insights that will help you move from “I think” to “I know” when it comes to understanding what today’s consumers truly want, and learn how to consistently exceed expectations.

Click below to stream the latest in our series, where you’ll get proven solutions to the biggest challenges facing your contracting business!


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